Warranty and Support packages for Media Centres

Warranty and Support

Support & Installation

Installing a Media Centre PC can be a daunting task for some customers. Halcyon Technology can help take the stress out of the installation and support with our range of good value support packages.

With advanced remote support capabilities and expert knowledge of Media Centre systems we can assist the customer in getting setup and with on-going support.

All our systems come with  free telephone support to aid installation. Upgrades are available to packages that include ‘remote setup’ and support programs can be tailored to your needs.

Terms and conditions apply please ask for details

   Gold Support Package

- 4 months Free remote support
- 12 months Free telephone/ e-mail support
   Silver Support Package
- 2 months Free remote support
- 6 months Free telephone/e-mail support
   Bronze Support Package
- 1 months Free remote support for installation assistance
- 2 months Free telephone/e-mail support

Extended Warranty

All Halcyon Media Centres come with 1 years nationwide next business day on-site warranty for the hardware. This can be upgraded to 2 or 3 years on-site.

 Warranty Upgrade Prices
 Upgrade to Price
 Upgrade to 2 years on-site $175
 Upgrade to 3 years on-site $250

On-site warranty does not cover remote control or remote keyboard. Return to base warranty applies for these items.

Electronic Programme Guide

All Halcyon Media Centres come with 3 months subscription to the IceTV Electronic Programme Guide—IceGuide. IceGuide helps revolutionise your TV viewing. With 7 days programme details for all free to air channels recording your favourite show couldn’t be easier.

To record a show, find it in the TV guide and press the record button. Press the record button twice and your Halcyon Media Centre will record the whole series—every time the show is on.

 

 

Phone: 08 6363 5297   Fax:08 9271 2236   Email: info@halcyontechnology.com.au

Mailing Address: P.O. Box 876, Inglewood, W.A. 6050